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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Yes. I was going to work with him long ago as an independent,
but it didn’t happen. He kept very busy maintaining TCRs until his passing.
He always had a table at NAB and we would often sit around and tell stories.
He knew everyone.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Gary<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> David Crosthwait
[mailto:david@dcvideo.com] <br>
<b>Sent:</b> Wednesday, March 02, 2011 10:03 AM<br>
<b>To:</b> garyada@ix.netcom.com; Quad List<br>
<b>Cc:</b> videovault@sky.com<br>
<b>Subject:</b> Re: [QuadList] QuadList Digest, Vol 33, Issue 8<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Gary,<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>Is this the same Bill Bowen as was Bowen Broadcast in El
Paso, an RCA expert?<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>David<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>On Mar 2, 2011, at 6:51 AM, Gary Adams wrote:<o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>You are completely right about this. Like so many weak
links, it is often a management decision on how to handle the problems when
working over the phone as they did in those days. I’m sure the tech you
were talking with did realize there was a problem but they were told to handle
it this way. When on site, the tech has more control over the
situation since they must make you happy or they can’t leave. So probably
if the first tech came to your site, they would have done the same thing.
I do know there was lots of confusion about bearing problems. Partially
related to how the roller was “pounded” onto the capstan shaft which is why
they didn’t want end users to do it themselves. Many users were capable
of doing this, however. The capstan was so critical to the proper
operation of the drive. I would guess they went through a lot of capstan
exchanges due to bearings and damaged or worn rollers. </span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>It was always difficult when you know of a “fix” and you are not
allowed to offer it due to liabilities in one way or the other. I loved
direct customer service. Sometimes we had to hold back because we were
told to. Gets very political and I wish that were not the case. It
was one of my most favorite jobs.</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I was trying to think if the Engineer was Bill Bowen, but he
never retired. Was this a UK Engineer?</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Gary</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
class=apple-converted-space><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> </span></span><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><a
href="mailto:quadlist-bounces@quadvideotapegroup.com">quadlist-bounces@quadvideotapegroup.com</a><span
class=apple-converted-space> </span>[mailto:quadlist-bounces@quadvideotapegroup.com]<span
class=apple-converted-space> </span><b>On Behalf Of<span
class=apple-converted-space> </span></b>Trevor Brown<br>
<b>Sent:</b><span class=apple-converted-space> </span>Wednesday, March 02,
2011 4:21 AM<br>
<b>To:</b><span class=apple-converted-space> </span>'Quad List'<br>
<b>Subject:</b><span class=apple-converted-space> </span>Re: [QuadList]
QuadList Digest, Vol 33, Issue 8</span><o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>The last engineer was a Radio Ham called I think Bill was
looking for somewhere to live in Mexico when he retired</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I hope he made it, he was a big help in troubled times</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>TrevorB</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>UK Member</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
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